FAQ

The answers to all your questions

How do I get a quote?

In order to offer you personalized services tailored to your needs, we suggest that you contact us to discuss your specific needs and your current level of preparation. You can therefore reach us by phone, email or by filling out the contact form on this web site so that we can send you a detailed estimate of the various services that may be of use to you.

Our municipality has new employees since the last training received. Is it possible for them to receive integration training?

Of course! It will be our pleasure to update your new employees in terms of civil security. We invite you to consult the ''Maintenance and update'' package in the ''Services - Hassle-free packages'' tab of this web site, and to contact us to establish your needs and availability for updating training day.

What is the postal address of StraTJ?

Our postal address is as follows:


StraTJ
CP 111
Bureau chef
Sainte-Catherine, Qc
J5C 1A1

How can I stay on top of your new products and services?

The best way to stay informed of our new developments is to subscribe to our newsletter. You can do this by entering your email address in the form provided for this purpose on the home page of this web site.

We are a group of municipalities that would like to work together. Is it possible?

Absolutely! We will be happy to provide you with a detailed estimate of the services that could be offered to you as a group, such as grouped training and tools to be shared in order to ensure effective communication between the entities and optimal management during emergency measures within one or more areas of your group.

Do you have a quality policy?

Yes! You can consult our quality, health, safety and environmental protection policy by clicking here (in French): Politique QSSE .

Are you on social media?

Yes! We invite you to visit our Facebook and LinkedIn accounts by clicking on the respective icons of these platforms at the bottom of each page of this site.

Are you present at trade fairs and conferences?

Absolutely! We are present in a few exhibitions, conferences and congresses related to civil security each year. You can follow our upcoming attendance on our social media pages.

What payment methods do you accept?

Although we prefer wire transfer, we also accept payment by check and credit cards. Contact us to obtain our bank details if applicable.

How many clients do you serve?

We are proud to serve more than 175 clients across Quebec, including cities, municipalities, RCMs, school boards and industries.

We would like to obtain personalized support during a possible emergency measure in our territory. Is this a service you provide?

Absolutely! We invite you to consult the ''Coordination support'' program in the '' Services -Hassle-free packages'' tab of the website to view the details of this service.

How to choose the appropriate specific intervention plans for our municipality?

Don't worry, our advisers are specialists in civil security risk management and can easily assist you in choosing intervention plans specific to the risks in your area. Contact us so that we can guide you to the best options.

I would like to discuss my needs with one of your advisors. Where can I contact you?

You can reach us in different ways. First, by filling out the contact form by clicking on the `` Contact us '' button at the bottom of this page, or by email or phone at the following coordinates:
Email: info@stratj.ca
Telephone: 450-845-9111
Toll free: 1-833-450-9111

Why aren't all of your rates displayed on your website?

We use personalized quotes since several factors are taken into account when establishing prices for our services (number of training participants, size of the municipality, etc.). In addition, our prices are often lowered when purchasing several services during the same mandate or for groups of several organizations. This way, you always get the best price according to your civil protection needs.

Where can I find the general terms and conditions section?

You can consult our '' Terms and conditions '' page by clicking on this link , or by clicking on the link to this effect at the bottom of each page of this site.

Where can I see your privacy policy?

You can read our privacy policy by clicking on this link , or by clicking on the link to this effect at the bottom of each page of this site.

Do you have an environmental policy?

Absolutely. At StraTJ, we have a constant concern for environmental responsibility. This is why we have, since 2018, a detailed policy to this effect, which you can consult by clicking on this link .

Are your trainings eligible for the Skills Act?

Yes. StraTJ is accredited as a training body issued by the Commission of Labor Market Partners.

If you have any further questions, please do not hesitate to contact us. Our team will be happy to help you.