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Privacy policy

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

We occasionally collect the following information from our transactions for goods and services:

  • Last name and first name

  • Address

  • email address

  • Website url

  • Telephone and fax number

  • Profession / title


The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and / or databases to collect information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

  • Website registration form

  • Order form

  • Survey

  • Email exchanges


We use the information thus collected for the following purposes:

  • Order tracking

  • Information / promotional offers

  • Statistics

  • Contact

  • Website management


Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Statistics

  • Contact

  • Website management


We use the information thus collected for the following purposes:

  • Correspondence

  • Information or for promotional offers


Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress

  • Pages visited and requests

  • Time and day of connection


The use of such files allows us:

  • Improved service and personalized welcome

  • Personalized consumption profile

  • Tracking control

  • Statistics


Right of objection and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.


To be able to exercise these rights, you can contact us using the following contact details:
Postal address: PO Box 111, Head Office, Sainte-Catherine, Qc. J5C 1A1

Telephone: 450-845-9111

Permission to access

We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify, or even delete information concerning them.



The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Access management - authorized persons

  • Access management - data subjects

  • Computer backups

  • Login password

  • Firewalls


We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.



We are committed to respecting the legislative provisions set out in: Quebec / Canada

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